Terms and Conditions Policy

Policy of Terms and Conditions of stay and Cancellations Agreements.

Check in time from 2pm   –  Check out day 10.30am

Reference to Artisan Spa Views, Valley View Woodwork Pty Ltd and all subsidiary of this trading name: to all persons / guests reading these terms and accept, agree to these terms and conditions of use when making any enquiry, booking and stays.
Policy for Payments to confirm bookings:

Deposit 50% of full costs of booking. • Balance on or before arrival day. * Pay in full on Confirmation.
• Terms are accepted when making this booking • Confirmation • On arrival a security bond on your credit card applies for all stays if this is not available: Cash Bond of $250 is held in trust till your departure and returned after inspection of any loss or damage to property.

• Bookings are for consecutive days with same guests on registered booking. No third party guests allowed to change out. A new booking at full tariff price will be charged for any new guest.

Cancellations or changes before arrival date:
10 or more days: The deposit will be refunded less the $50. Administration Account Fees including bank charges.

Cancel booking and Transfer Dates $50 surcharge applies to all Transfer dates plus the value rate for the day of choice.
Cancelled 3 – 9 days before arrival: No Refund on the Deposit.
Cancelled 3 days or less notice, No Show or leave prior to depart day: Forfeit full cost of booking. No Exceptions will be excepted.

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